Response Guarantee
Our 2 Business Day Response Promise
At PharMAX, we understand that when you have a health question or concern, waiting for answers adds unnecessary stress. That's why we guarantee:
- Email Responses: Within 2 business days maximum
- Live Chat: Real-time during business hours (Mon-Fri, 9 AM - 6 PM SGT)
What This Covers:
- Medication questions and side effects
- Dosage adjustment requests
- Refill and prescription inquiries
- Shipping and order status
- Billing and payment questions
- General health concerns related to your treatment